SAMOREM CARE · BEDFORD LUTON AND MILTON KEYNES
Care That.
Fits Your Life.
Whether you need a helping hand at home, support to live more independently or care after a hospital stay, we’ll take the time to understand what matters to you and talk through how we can help.
For individuals, families
and professionals.
CARE THAT STARTS WITH LISTENING
A person. Never just a care plan.
Care Quality Commission
Samorem Health Care: Good
Our registered Care service.
.
HOW WE CAN HELP
Different needs.
Person centered approach.
Explore the support you need
PEOPLE COME FIRST
Care that starts
with YOU.
What matters to you shapes the conversation: your routines, your goals, the people you trust and the support that helps you feel comfortable.
- Your voice in decisions about your care
- Respect for your culture, identity and preferences
- Clear conversations with you and those involved
We care from the heart.
Discover our approach to care, support and everyday life.
TAKE THE NEXT STEP
Lets start with a conversation
01
Tell us what’s going on
Give us a call or send us an enquiry. Tell us as much or as little as you can. We’ll listen, ask the right questions and take it from there.
02
Let’s look at what would help
Together, we’ll talk through the support needed, what’s suitable, availability and what happens next. There’s no pressure to make a decision on the spot.
03
Decide when you’re ready
We’ll make sure you understand the proposed support and have the information you need before you decide how you’d like to move forward.
HERE FOR YOUR NEXT CHAPTER
Let’s find a way forward.
Care enquiry, professional referral or a career in care?
Questions families often ask about Samorem Care
What services does Samorem Care provide?
Personal care, companionship, respite, support after hospital, complex care and supported living. What’s right depends on the person which we’ll talk it through with you rather than slot you into a package.
Do you provide care at home?
Yes. Most of what we do happens in people’s own homes, keeping their routines and independence intact.
Can I arrange care for a family member?
Yes — you don’t have to be the one needing care to get in touch. Tell us about them and we’ll take it from there.
Do you provide short-term care?
Yes, depending on what’s needed and what’s available — including respite and support straight after hospital.
Do you offer respite for unpaid family carers?
Yes. It’s time away for you, while your person carries on getting the support they’re used to.
How are your care professionals selected?
Properly. Identity checks, employment history, references, and the safeguarding and criminal-record checks the role requires. We don’t shortcut this.
How much does care cost?
It depends — a few hours a week looks very different from daily, complex support. We’ll walk through your situation and be upfront about cost before anything starts.
Do I have to sign a long-term contract?
Not necessarily. It depends on the service. Talk to us and we’ll explain what your options actually are.
EXPERIENCES OF OUR CARE
Kind words from our community
Personal experiences shared by the people we support and those close to them.
I just want to say how pleased I am with the care R.B. receives from Samorem. The staff are always so lovely with him. They don’t just come in, do the care and leave. They talk to him, have a laugh with him and make him feel comfortable.
I can honestly see the difference it makes to his mood when the staff are around. He enjoys their company and is always happier after they’ve been with him.
There have been a few occasions where the team have gone out of their way to help us, and I really appreciate that. I’ve actually written to Samorem several times because I feel they deserve to know how good their staff are.
Thank you to everyone who supports R.B. We really do appreciate you
RB
Family Member
I’m really grateful for everything the staff do for my daughter, J.H. They have been so supportive of her, and it’s been lovely to see the progress she has made.
The staff are patient with her and they really take the time to understand her. You can see that they care about her and want the best for her.
I’ve even joked with them that they’re not paid enough for all the things they do! But honestly, I mean that as a compliment because I really do appreciate their effort.
I’m thankful to the staff and management for everything they have done for J.H. Seeing how far she has come means a lot to me as her dad.
JH
Family Member
I only stayed with Samorem for a short period, but I was really impressed with the support I received.
The staff were kind, patient and very understanding. They made me feel comfortable and never made me feel like I was asking for too much. Whenever I needed help, especially with mobility, they were there, and sometimes they went out of their way to make sure I was okay.
I’m very grateful for how I was treated during my stay. I’ve said it many times, but I really appreciate the staff and the management for everything they did for me.
It was a short stay, but I felt genuinely cared for, and that meant a lot to me.
HB
Service User